COMMON QUESTIONS
Payment Exception Processing
💱 What should I do if repeated payment occurs?
If accidental repeated deduction is confirmed, please retain the payment voucher. We will try to verify the transaction and arrange fund return as soon as possible.
💱 Why is the payment page stuck?
Page stuttering is mostly caused by network fluctuation or cache accumulation. You can refresh the page or switch network equipment to retry payment.
💱 What should I do if repeated payment occurs?
If accidental repeated deduction is confirmed, please retain the payment voucher. We will try to verify the transaction and arrange fund return as soon as possible.
💱 Why is the payment page stuck?
Page stuttering is mostly caused by network fluctuation or cache accumulation. You can refresh the page or switch network equipment to retry payment.