RETURN POLICY

Q: Is product return service officially supported after purchasing goods? 
      A: Yes, we provide standard and perfect return service for all eligible purchased items that meet the service scope. We fully recognize that individual shopping experience varies from person to person, so we support reasonable return demands from users and will try our best to professionally solve all kinds of post-purchase experience problems and service doubts for you. 
Q: What specific conditions do I need to meet to successfully apply for returning goods? 
      A: Please keep the returned products in intact, brand-new and unused condition, with complete original packaging, official labels and full supporting parts. Any artificially damaged, polluted, disassembled or incomplete goods may not be eligible for passing the return audit. 
Q: How long will the overall return process be completed? 
      A: We will finish rigorous goods inspection, information verification and all follow-up service arrangement work as practically fast as possible after completely receiving and sorting out your returned package.
      Return time: Within 30 days after receiving the items.
      We will refund as soon as we see normal logistics.